Terms and Conditions of Sale

OVERVIEW
This website is operated by The-bucket-hat.com. Throughout the site, the terms “we,” “us,” and “our” refer to The-bucket-hat.com. This website, including all information, tools, and services available, is offered to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions of Sale,” “Terms and Conditions of Sale and Use,” “Terms”), including any additional terms, conditions, and policies referenced herein and/or available via hyperlink. These Terms and Conditions of Sale and Use apply to all users of the site, including but not limited to users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms and Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions of Sale and Use. If you do not agree all the terms and conditions of this agreement, you must not access the website or use any of the services provided on it. If these Terms and Conditions of Sale and Use are considered an offer, acceptance is expressly limited to these Terms and Conditions of Sale and Use.

All new features or tools added to this store in the future will also be subject to these Terms and Conditions of Sale and Use. You can review the most current version of the Terms and Conditions of Sale and Use at any time on this page. We reserve the right to update, change, or replace any part of these Terms and Conditions of Sale and Use by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on WORDPRESS, which provides us with the e-commerce platform that allows us to sell our products and services to you.

ARTICLE 1 – CONDITIONS OF USE FOR OUR ONLINE STORE
By agreeing to these Terms and Conditions of Sale and Use, you declare that you have reached the age of majority in your country, state, or province of residence, and that you have given us your consent to allow any minor under your care to use this website.

The use of our products for any illegal or unauthorized purpose is prohibited, and you must not, in the use of the Service, violate the laws of your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, trojans, viruses, or any code of a destructive nature.

Any violation or breach of these Terms and Conditions of Sale and Use will result in the immediate termination of your Services.

ARTICLE 2 – GENERAL CONDITIONS
We reserve the right to deny access to the services to anyone at any time, for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express prior written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ARTICLE 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information available on this website is not accurate, complete, or up to date. The content on this site is provided for general information purposes only and should not be relied upon as your sole source of information for making decisions without consulting more accurate, complete, and up-to-date sources of information. If you choose to rely on the content presented on this site, you do so at your own risk.

This site may contain certain historical information. Historical information, by nature, is not current and is provided for reference only. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

ARTICLE 4 – CHANGES TO THE SERVICE AND PRICES
The prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service and/or orders (or any part or content of the Service) at any time, without prior notice.

We shall not be liable to you or any third party for any price changes, suspension, or discontinuation of the Service and/or orders.

As stated in our legal notice, our website is hosted in France, and our bank account is also based in France. Depending on your bank, additional exchange fees may apply.

ARTICLE 4.1 – STOCKS AND AVAILABILITY
Please note that due to high demand and daily system updates, a product indicated as having low availability may no longer be available by the time it is added to your cart. We recommend selecting an alternative item as a replacement.

ARTICLE 5 – PRODUCTS OR SERVICES (IF APPLICABLE)

Certain products or services may be exclusively available online through our website. These products or services may be available in limited quantities and are subject to returns or exchanges only in accordance with our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products shown in our store. However, we cannot guarantee that your computer screen’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All product descriptions and product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited by law.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, nor that any errors in the Service will be corrected.

ARTICLE 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. In the event we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all orders made on our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so we can complete your transactions and contact you if necessary.

For more details, please refer to our Return Policy.

ARTICLE 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms under which these tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and services shall also be subject to these Terms and Conditions of Sale and Use.

ARTICLE 8 – THIRD-PARTY LINKS

Certain content, products, and services available through our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not obligated to examine or evaluate the content or accuracy of these sites, and we do not warrant or assume any liability for any third-party materials, websites, products, services, or other items accessible through these sites.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please carefully review the policies and practices of the third parties and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the respective third parties.

ARTICLE 9 – COMMENTS, SUGGESTIONS, AND OTHER USER SUBMISSIONS

If, at our request, you submit specific content (e.g., as part of a contest) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by mail, or otherwise (collectively referred to as “comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you send to us. We are and shall not be obligated to (1) maintain the confidentiality of any comments; (2) pay compensation for any comments; or (3) respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine, at our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms and Conditions of Sale and Use.

You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain unlawful, abusive, or obscene content, nor any computer virus or other malware that could in any way affect the operation of the Service or any related website.

You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

ARTICLE 10 – PERSONAL INFORMATION
The submission of your personal information on our store is governed by our Privacy Policy.

ARTICLE 11 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping fees, delivery times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time and without prior notice (including after you have submitted your order).

We are under no obligation to update, amend, or clarify information in the Service or on any related website, including but not limited to pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

ARTICLE 12 – PROHIBITED USES
In addition to the prohibitions outlined in the Terms and Conditions of Sale and Use, you are prohibited from using the site or its content (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service, any related website, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

ARTICLE 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee or warrant in any way that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not guarantee that the results obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods or cancel the Service at any time without prior notice to you.

You expressly agree that your use of the Service, or inability to use it, is at your sole risk. The Service and all products and services provided to you through the Service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

The-bucket-hat.com, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

ARTICLE 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless The-bucket-hat.com, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your breach of these Terms and Conditions of Sale and Use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

ARTICLE 15 – SEVERABILITY

If any provision of these Terms and Conditions of Sale and Use is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms and Conditions of Sale and Use. Such a determination shall not affect the validity and enforceability of any other remaining provisions.

ARTICLE 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms and Conditions of Sale and Use are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions of Sale and Use at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions of Sale and Use, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. Additionally, we may deny you access to our Services (or any part thereof).

ARTICLE 17 – ENTIRE AGREEMENT

Any failure by us to exercise or enforce any right or provision of these Terms and Conditions of Sale and Use shall not constitute a waiver of such right or provision.

These Terms and Conditions of Sale and Use, along with any other policies or operating rules posted by us on this site or in relation to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede all prior and contemporaneous communications, proposals, and agreements, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions of Sale and Use).

Any ambiguities in the interpretation of these Terms and Conditions of Sale and Use shall not be construed against the drafting party.

ARTICLE 18 – GOVERNING LAW

These Terms and Conditions of Sale and Use, as well as any separate agreements whereby we provide you Services, shall be governed by and interpreted in accordance with the laws of Paris, France.

ARTICLE 19 – CHANGES TO THE TERMS AND CONDITIONS OF SALE AND USE

You can review the most current version of the Terms and Conditions of Sale and Use at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions of Sale and Use by posting updates and changes to our site. It is your responsibility to check our website periodically for changes. Your continued use of or access to our site following the posting of any changes to these Terms and Conditions of Sale and Use constitutes acceptance of those changes.

ARTICLE 20 – CONTACT INFORMATION
Questions regarding the Terms and Conditions of Sale and Use should be sent to info.lacisbox@gmail.com.

ARTICLE 21 – CLAIMS AND DELIVERIES

Package marked as delivered but not received:
In many cases, it is possible to recover a misdelivered package. Here are our recommendations to help locate your shipment:
1. Have your tracking number ready.
2. Contact the shipping company or postal service responsible for your shipment and notify them of the situation.
Possible reasons for this issue include:
- The package was delivered to the wrong recipient due to an incorrect or illegible address.
- A neighbor or family member received the package on your behalf but forgot to inform you.
- The package was marked as delivered before it actually arrived.
- The package was left near your residence (e.g., at a store, kiosk, post office, or pickup point).
- A technical error in the courier’s tracking system.
If the courier’s investigation leads to no resolution, your package will be declared lost. You can then prepare a claim for a non-delivered package to request reimbursement. Processing your complaint may take 2–4 weeks, depending on the courier.
Compensation for lost packages:
To obtain compensation from the courier, you must submit an official claim. Contact the logistics provider’s customer support team. Once the courier evaluates your case and determines the value of the lost package, you will be informed of their decision. If the loss is due to the courier’s fault, we will refund your order. However, if the delivery failure is attributable to the customer (e.g., incorrect shipping address), no refund will be provided.
Refused packages:
1. Refunds:
  - In case of a refused delivery due to a withdrawal, return shipping costs will be your responsibility and automatically deducted from your refund, even if initial shipping was free.
  - Refunds will be processed once the returned item is received at the merchant’s warehouse and its condition is verified.
  - If the courier cannot return the package to us or you cannot provide proof of return, a 25% restocking fee will be deducted from your refund.
  - You must provide the return tracking number; we do not have automatic access to this information.
2. VAT Refunds:
  Customs duties and VAT are non-refundable in cases of withdrawal or refused packages.
Defective or damaged packages:
1. The defect must be on the product itself, not the packaging, and must compromise the product’s quality or usability.
2. If an inspection confirms a manufacturing defect, the merchant may prioritize repair or exchange over refund. If neither option is possible, a refund will be issued. Requests for refunds may be treated as a withdrawal, and the return will be at the customer’s expense.
Depreciation for signs of use:
In the case of withdrawal, we reserve the right to apply a deduction proportional to any damages or signs of use on the product.
Deadline for claims:
You have 45 days to notify us if you did not receive your order. If no claim is made within this period, the order will be considered delivered.
Address change procedure:
If you notice an error in your delivery address after placing an order, please inform us within 24 hours of completing your purchase. If this procedure is not followed, we may not be able to change the address. An incorrect delivery address can prevent delivery or result in delivery to an unintended location. We cannot be held responsible in such cases. Address Change Procedure
If you realize after placing your order that there is an error in your delivery address, please notify us within 24 hours of completing your purchase. If this procedure is not followed, we may not be able to modify the delivery address.
An incorrect delivery address can prevent delivery or result in the package being delivered to an unintended location. In such cases, we cannot be held responsible.